A cost-effective pricing strategy
Includes quality assurance and new hire training
A long-term contract is not required
There is no minimum number of hours or headcount required
In case of unforeseeable circumstances, there should be a backup agent
After 24 consecutive months, buy-out options are available
Once you have chosen your agent(s), there will be a quick onboarding process
We have a diverse talent pool, and all applicants must possess excellent English grammar and at least 3 years of experience in customer service or a related field in the role that you require support for
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Hands Working Virtually is a Business Process Outsourcing company that specializes in Customer Support but our solutions do not stop there, as we are passionate about ensuring our services are tailored to meet the specific needs of your business, even if that means we have to take time off to learn a new industry, a new platform or your processes in order to achieve this goal.